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Operations Manager
GKS Infotech Pvt Ltd
Vyttila
onsite
Full-time
Salary: Competitive
About this role
We are looking for a strategic and versatile Operations Manager to drive efficiency, cross-departmental coordination, and scalability across our 70-person organization. In this role, you will serve as the organizational backbone, aligning day-to-day execution with our growth objectives in the Kerala IT market. You will bridge management and department heads across HR, Accounts, Admin, ADM (Application Development & Maintenance), Service, Sales, and SecOps, ensuring seamless resource allocation, delivery timelines, and strict operational compliance.
Responsibilities
- Key Performance Indicators (KPIs)
- Project & Service Delivery: On-time milestone completion for ADM projects and adherence to support SLAs.
- Operational Efficiency: Reduction in inter-departmental turnaround time and workflow bottlenecks.
- Resource Utilization: Optimization of technical headcount allocation across ADM, Service, and Sales support.
- Financial Discipline: Adherence to operational budgets, timely milestone billings, and cash-flow tracking.
Requirements
- MBA in any descipline, • Communication: Exceptional verbal and written communication skills in English.
- Leadership : Strong cross-functional mediation skills and emotional intelligence to balance technical teams (ADM, Service, SecOps) and commercial teams (Sales, Accounts).
Benefits & perks
•
Experience
3–4 yrs
Education
Postgraduate
Shift
day
Openings
1
Apply by
16/10/2026
Starts
31/10/2026
Job code
JZ-7C5FIV